Anyone who has a business has had the experience of dealing with customer complaints. While …
Continue Reading about 10 Tips for Dealing with Customer Complaints
Why Is It Important To Manage Customer Expectations?
Business owners understand that it is the customer that pays the bills and salaries of its …
Continue Reading about Why Is It Important To Manage Customer Expectations?
Do You Pay Attention To The Questions Your Customers Ask?
Customers pay the bills and are the reason we exist. Many organizations miss opportunities …
Continue Reading about Do You Pay Attention To The Questions Your Customers Ask?
5 Reasons You Should Welcome Customer Complaints!
Let's be real. No one likes complainers. We work hard and try to do our best, but sometimes our …
Continue Reading about 5 Reasons You Should Welcome Customer Complaints!
Free Customer Comment Card Template
Businesses rise and fall based on their ability to understand the experience and expectations …
7 Customer Service Tips
Great service is what encourages repeat customers and a loyal customer base. We can all …
7 Things Most Customers Won’t Tell You – Unless You Ask
I worked with someone from Britain a few years ago, and I was often shocked at how honest he …
Continue Reading about 7 Things Most Customers Won’t Tell You – Unless You Ask
7 Steps To Creating A Customer Service Strategy
Organizations that provide outstanding customer service, do so intentionally by creating a …
Continue Reading about 7 Steps To Creating A Customer Service Strategy
8 Steps for Creating a Customer Service System
Many service industries have been struck by the Covid-19 pandemic of 2020. Those …
Continue Reading about 8 Steps for Creating a Customer Service System
