One of the most important aspects of managing any business is having a good understanding of …
Example Flowchart as a Quality Management Tool
Running a business requires processes within its internal operations. These business processes …
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How to Develop a Safety Program in 6 Easy Steps
According to the OSHA website, 5,333 workers were killed on the job in 2019. This staggering …
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6 Human Resource Audits You Should Consider
Human resource management has become a very complex specialty because of the laws that govern …
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7 Tips For Creating A Successful Employee Recognition Program
The past several months have been an unbelievable whirlwind. If anyone had told us a year ago …
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What is a Cause and Effect (Fishbone) Diagram?
Organizations use quality tools to help solve problems. One of those tools is called a Cause …
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Are You Aware Of Internal Problems that Impact Your Customers?
Any of us who ever had a boss is not surprised to learn that most are clueless about the issues …
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7 Steps To Creating A Customer Service Strategy
Organizations that provide outstanding customer service, do so intentionally by creating a …
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8 Steps for Creating a Customer Service System
Many service industries have been struck by the Covid-19 pandemic of 2020. Those …
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