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4 Tips To Keep You Focused On Your Goals

October 16, 2019 by Patricia Lotich

accomplishing goals

I don’t know about you, but I am in a constant battle between trying to get the day-to-day tasks accomplished and working on my annual goals!

Anyone who manages a business understands the unique challenges that come with keeping the vision, strategy, and business goals moving forward.

Our day-to-day issues associated with managing people, processes, facilities, equipment, etc. Read the Full Article →

Filed Under: Quality Management, Small Business Management, Strategic Planning, Vision/Mission Tagged With: Business Goals, Employee Goals, Goals, vision

10 Tips For Soliciting Customer Feedback

September 18, 2019 by Patricia Lotich

customer survey example

Customer satisfaction is paramount to the success of any business.

For this success, a business must understand who its customers are, what they want, and have systems and processes in place to, not only meet, but exceed their expectations. 

This simple, yet difficult objective is what sets the successful businesses apart from the rest. Read the Full Article →

Filed Under: Customer Service, Quality Management, Small Business Management, Strategic Planning Tagged With: Business Goals, Customer Satisfaction

The 5 Step Process of Strategic Planning

May 15, 2019 by Patricia Lotich

Strategic plans help identify what an organization is striving to become and maps out the necessary steps needed to get there.

Strategic plans help identify what an organization is striving to achieve and maps out the necessary steps needed to be successful.

It used to be that strategic plans would go out for ten years but organizations today typically look 2-3 years down the road – some industries just plan year by year. Read the Full Article →

Filed Under: Strategic Planning Tagged With: Critical Success Factors, Mission Statement, SMART Goals, Strategic Planning Process, Vision Statement, Visioning Session

9 Inhibitors to Business Growth

March 13, 2019 by Patricia Lotich

business growth inhibitors

Why is it that some companies are birthed and grow very quickly – seemingly overnight?

While other organizations putter along at the same stagnant pace for years – or die a slow death.

There are several fundamental things that influence growth and when organizations neglect these business basics – it hinders growth. Read the Full Article →

Filed Under: Small Business Management, Strategic Planning Tagged With: business growth, small business growth

7 Tips To Foster And Manage Innovation In Your Office

February 20, 2019 by Patricia Lotich

manage innovation

Innovation is the golden key to success for business. However you need to know how to manage innovation to set yourself apart from the rest!

Innovative people have been around since the beginning of time. These creative doers have literally change the world.

Without creative and innovative ideas, we would not be where we are today in terms of product development, technology and the way we deliver service to customers. Read the Full Article →

Filed Under: Quality Management, Small Business Management, Strategic Planning

7 Steps to Implementing Business Strategy

February 13, 2019 by Patricia Lotich

how to implement business strategy

Business success is the result of strategy, planning and management skills.  

Every business should have a strategy and a plan.

However, a strategic plan is only as effective as the supporting goals that are written to implement it.

And goals are only as effective as the people who have responsibility for completing them. Read the Full Article →

Filed Under: Strategic Planning Tagged With: Strategic Goals, strategic planning, Strategic Planning Process, Strategy

13 Tips For Improving Job Satisfaction

November 7, 2018 by Patricia Lotich

job satisfaction

According to a Employee Job Satisfaction and Engagement Report by the Society for Human Resource Management (SHRM), 88% of US employees reported overall satisfaction with their current job in 2015.

This number is the highest level of satisfaction in 10 years. The purpose of the survey was to identify those factors that contribute to employee satisfaction in the workplace. Read the Full Article →

Filed Under: Human Resources, Quality Management, Small Business Management, Strategic Planning Tagged With: Business Goals, Business Strategy, Employee Satisfaction, Job Satisfaction, Strategic Goals, Strategic Plan, vision

Read This Before Donating to That Charity

September 26, 2018 by Patricia Lotich

It is important to make sure the organization you are donating to is accountable and using the money for what it was intended for.

It seems that there is a natural disaster happening all the time. The most recent has been Hurricane Florence that hit the east coast pretty hard. Disaster victims rely on the help from all of us. However, if you want to help, make sure your charity donation goes to a credible organization. Read the Full Article →

Filed Under: Quality Management, Strategic Planning, Vision/Mission Tagged With: charity donation, Mission Statement, vision

Advantages and Disadvantages of Performance Appraisals

June 6, 2018 by Patricia Lotich

Employees, as well as managers, often question why organizations do employee performance appraisals.

Anyone who has ever been on the receiving end of a performance appraisal could argue why they perceive it to be ineffective and a complete waste of time.

Employees often feel unjustly assessed, and managers often go through a forced annual process to comply with job expectations. Read the Full Article →

Filed Under: Human Resources, Quality Management, Small Business Management, Strategic Planning Tagged With: advantages and disadvantages of performance appraisals, advantages and disadvantages of performance management, Business Goals, Employee Goals, performance appraisals, performance management, rater error, Strategic Goals, Strategic Plan, Strategic Planning Process

7 Steps Your Small Business Should Take Before Hiring That New Employee

January 17, 2018 by Patricia Lotich

steps to take before hiring a new employee

When a small business is formed, it is often difficult to imagine the time when there is a need to hire employees.

When that day comes, it is important to understand what needs to be done to hire a new employee.

There are several steps that need to be considered before entering into an employment arrangement. Read the Full Article →

Filed Under: Human Resources, Quality Management, Small Business Management, Strategic Planning Tagged With: Business Goals, coaching employees, Employee Goals, Hiring Process, job description, performance appraisals, performance management

7 Tips for Your Benchmarking Efforts

May 3, 2017 by Patricia Lotich

tip to improve your benchmark efforts

Learning from others is how we all improve.

Organizations use benchmarking to compare themselves to others and learn.

Benchmarking is the process of going outside an organization to look at how high performers are doing things in other industries.  The concept is to identify and learn from best practices.

Organizations use benchmarking as part of their Quality Management System in an effort to gain insight into ways to improve what they do. Read the Full Article →

Filed Under: Quality Management, Small Business Management, Strategic Planning Tagged With: Benchmarking, Quality Managment System, SMART Goals

5 Barriers to Achieving Business Goals

January 11, 2017 by Patricia Lotich

Organizations use strategy and goals to move a business forward. However, this is all dependent on how well goals are achieved.

Organizations use strategy and goals to move a business forward.

However, this is all dependent on how well goals are achieved.

Organizations need to have a structured performance management process to ensure business goals maintain priority until they are achieved.

Well written SMART goals lay out the framework and accountability for goal completion to support managing employee performance. Read the Full Article →

Filed Under: Strategic Planning Tagged With: performance management, SMART Goals, strategic planning

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