Vision/Mission

12 Steps to Implementing a Total Quality Management System

January 5, 2022 By Patricia Lotich

Total Quality Management (TQM) is about taking care of customers. Successful organizations …

October 16, 2019 By Patricia Lotich

I don't know about you, but I am in a constant battle between trying to get the day-to-day …

July 31, 2019 By Patricia Lotich

I was recently asked why a business needs a mission, vision, and values statement. My …

September 26, 2018 By Patricia Lotich

It seems that there is a natural disaster happening all the time. The most recent has been …