About Thriving Small BusinessThe Thriving Small Business (TSB) is a business performance consulting company that was created out of a passion to help small business owners see their vision come to life by creating infrastructures that support business development and growth through strategic customer focus. TSB helps small businesses solve problems. Whether the challenge is declining sales, unproductive employees or a shrinking customer base – TSB will help you create a plan to resolve issues and improve performance to meet business objectives.
About Patricia LotichPatricia Lotich is the founder of Lotich Business Solutions, LLC – DBA Thriving Small Business. Patricia is an MBA and a Certified Manager of Quality and Organizational Excellence through the American Society for Quality which facilitates the prestigious Malcolm Baldrige National Quality Award. Patricia has over 25 years of business experience in both large and small organizations. Expertise is in strategic planning, business development, quality management, process improvement, service quality and human resource management. One of the goals of TSB is to give back and to share expertise with anyone interested in learning.
What others say about Patricia:“I’ve had the opportunity to work with Patricia on several projects over the last few years. She’s smart, diligent, and her enthusiasm is infectious.” Mark Lusk, ONdO Entertainment, LLC “You will not find a more “mission driven” and solutions-oriented business partner. Pat’s attention to detail, while maintaining the big picture goal, is exceptional. And, she does so while being mindful of budget and practical solutions. Highly recommend!” Belinda May, SNR Denton US LLP “Pat is one of the best executives with whom I’ve ever worked. She is highly organized, a great problem solver and acute in assessing a situation. She understands all types of organization styles and can provide direction in any environment.” Steve Roe, SLFC/SI “Pat, thank you so much for your help with my Salon. Having you there holding my hand and helping me think of everything that I needed to do brought calm and organization to me. I want everyone who has a business to know about you…… Thank you for your time, kindness and expertise.” Denise Rinehart, Inside Out Hair Salon
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