5 Tips For Reducing Absenteeism in the Workplace
I had a question from a reader who asked, “Do you see the causes of workplace absenteeism as a management problem or a personal problem?” Second, “what do you think…
How To Create A Mission, Vision, And Values Statement
I was recently asked why a business needs a mission, vision, and values statement. My response was that a mission, vision, and values statement is a tool to help an organization…
7 Tips For Managing High-Performance Team
Organizations innovate and create unique products and services by utilizing the combined experience, knowledge, and diverse thoughts of work teams. The success of these teams is crucial to accomplishing business strategies…
12 Steps to Implementing a Total Quality Management System
Total Quality Management (TQM) is about taking care of customers. Successful organizations have figured out that customer satisfaction directly impacts the bottom line. You need a structured, systematic process to…
7 Steps Your Small Business Should Take Before Hiring That New Employee
When a small business is formed, it is often difficult to imagine the time when there is a need to hire employees. When that day comes, it is essential to…
Do You Know How To Write Business Goals?
Businesses need to plan to be successful. An important part of the business planning process is determining business objectives translated into actionable business goals. Goals should support the strategic plan – a written…
5 Tips For Dealing With Negative Employee Behaviors
Most of us who have managed people have had the unpleasant experience of dealing with negative employee behaviors. It’s one of those things that drains the energy out of you…
Administrative Assistant Performance Goals Examples
Any successful business has someone behind the scenes helping to keep things humming by connecting all the dots. This person is typically an administrative assistant. Often, these valuable employees have…
What are the Seven Parts of a Business Letter?
Writing a professional business letter is a vital part of business communication. Written communication with customers, vendors, or other businesses is a developed skill that requires practice. Understanding the proper…