The Thriving Small Business

tips for small business

7 Tips For Managing Remote Workers

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Life as we knew it has changed for most businesses who have had to pivot to now manage remote workers. For those employees lucky enough to have a job that they can do remotely, this is has been a good thing. 

More and more organizations are offering employees the option to telecommute – at least while this Covid-19 pandemic continues. Read the Full Article →

8 Tips For Small Business During The Coronavirus Pandemic

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In case you have been without WiFi the last couple of weeks, and haven’t watched the news, our country is in a bit of a crisis.

The Coronavrus Pandemic of 2020 is knocking us off of our feet.

What seemed like a controlable virus just a few short weeks ago, is now a worldwide pandemic. Read the Full Article →

How to Turn Customer Satisfaction into Customer Loyalty

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A loyal customer base is important because it is those consumers who sustain and grow businesses.

Organizations that understand the importance of happy customers, need to think strategically in order to build a loyal customer base.

Successful organizations have learned that there is a difference between attracting customers, keeping customers and developing loyal customers. Read the Full Article →

10 Steps For Ensuring Cyber Security For Small Business

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It is difficult to turn on the news and not hear a report about a cybercrime stealing valuable customer and business data.

It doesn’t seem that long ago when working off-site or at home required loading information onto a floppy drive and transporting work projects from one computer to another.

Fast forward to today and most businesses operate in the cloud and VPN networks. Read the Full Article →

Coronavirus – 5 Tips To Protect Your Employees

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In case you’ve been out of touch the last several weeks there is a new virus spreading across the globe that bears paying attention to.

The Coronavirus outbreak began Wuhan, China in late December 2019.

In a few short weeks, the virus has spread (as of this writing) to 27 countries and is moving fast. Read the Full Article →

5 Tips To Help Get Your Startup Off The Ground!

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Are you a new entrepreneur looking to open up your own business?

If so, you’re in an exciting, yet sometimes stressful, time of your life. Running a small business is not an easy task.

In fact, only one-third of small businesses survive after ten years.

Before you take the plunge and open up shop, you must be prepared to ensure your startup succeeds. Read the Full Article →

2020 IRS Standard Mileage Rate

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It is hard to believe that we are in the first quarter of 2020!

As we settle into 2020, people are starting to ask what the 2020 standard mileage rate will be.

The gas and wear and tear on a vehicle to make a simple trip to the hardware store, print shop, or neighborhood bakery adds up for employees making a modest salary. Read the Full Article →

3 Reasons to Pursue BBB Accreditation

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We are beginning a new year and it is a good time to evaluate our reputation with customers.

We have all heard the horror stories, and even the news documentaries, about businesses that scam the public or fail to follow through on promises made to customers.  

We go to a business for a product or service and have a basic expectation that what was is promised will be delivered. Read the Full Article →

Are You Aware of Negative Customer Reviews?

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Successful business owners understand the importance of keeping customers happy.

Many use innovative approaches to creating a culture that focuses on customer service and has a strategy for customer satisfaction.  

However, many organizations are disconnected from their customers and are often unaware of unresolved customer issues.

The internet has changed the game in customer satisfaction, and understanding how your customer uses the internet to share their experiences, is an important part of a customer service strategy. Read the Full Article →

4 Reasons Conducting A Background Check Will Improve Your Hiring Process

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Hiring is time-consuming, expensive, and at the end of the day, a risk for your business.

But what if there was a simple solution that could help cut your problems in half?

Much like having an informative job posting, running a background check before you hire can significantly improve the effectiveness of your hiring process.  Read the Full Article →

Office Christmas Party – 10 Tips To Help Make It A Success!

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It is hard to believe we are knee-deep into the holiday season! And with the holiday season comes the annual Office Christmas party.

Many organizations use this festive time of year to reward employees for all of their hard work and to reinforce efforts to maintain an engaged workforce.

Most of us have been to an office Christmas party that, well, got a bit out of control. Read the Full Article →