Business owners and managers make decisions all day long. In fact, it is estimated that we all …
How to Maintain A Skilled Workforce While Controlling Costs
The US is facing a shortage of educated and skilled labor. Some think this shortage could …
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6 Things to Include in an Employee Termination Checklist
When employees leave an organization, some things need to be wrapped up, materials collected, …
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Protecting Your Organization In The Event Of A Disaster
I learned on the news today about the devasting flooding going on in Tennessee. I have …
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Creating a Culture of Innovation – It’s Everyone’s Job
Most businesses deal with the constant struggle of beating the competition. Successful …
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7 Things Most Customers Won’t Tell You – Unless You Ask
I worked with someone from Britain a few years ago, and I was often shocked at how honest he …
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10 Sample Exit Interview Questions
One of the most important aspects of managing any business is having a good understanding of …
Give Me A Raise!
When I was in high school, I worked for a restaurant. The restaurant owner once told me that he …
7 Things You Can Do To Fix What Irritates Your Customers
Customer service has come a long way - at least we think. The past century has provided …
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