How To Create A Mission, Vision, And Values Statement
I was recently asked why a business needs a mission, vision, and values statement. My response was that a mission, vision, and values statement is a tool to help an organization…
12 Steps to Implementing a Total Quality Management System
Total Quality Management (TQM) is about taking care of customers. Successful organizations have figured out that customer satisfaction directly impacts the bottom line. You need a structured, systematic process to…
7 Steps Your Small Business Should Take Before Hiring That New Employee
When a small business is formed, it is often difficult to imagine the time when there is a need to hire employees. When that day comes, it is essential to…
5 Tips For Dealing With Negative Employee Behaviors
Most of us who have managed people have had the unpleasant experience of dealing with negative employee behaviors. It’s one of those things that drains the energy out of you…
Administrative Assistant Performance Goals Examples
Any successful business has someone behind the scenes helping to keep things humming by connecting all the dots. This person is typically an administrative assistant. Often, these valuable employees have…
What are the Seven Parts of a Business Letter?
Writing a professional business letter is a vital part of business communication. Written communication with customers, vendors, or other businesses is a developed skill that requires practice. Understanding the proper…
10 Employee Christmas Gift Ideas
Hiring employees has become increasingly difficult. This labor shortage impacts the customer experience and the faithful employees who continue to come to work every day. Employees have to juggle more…
The 5 Step Process of Strategic Planning
We are a few short weeks away from a new year. Hopefully, you have begun your planning for next year! Strategic plans help identify what an organization is striving to…
Office Christmas Party – 10 Tips To Help Make It A Success!
It is hard to believe we are knee-deep into the holiday season! And with the holiday season comes the annual Office Christmas party. Many organizations use this festive time of…