2026 Business Planning
We have managed to plow through another year of managing the unpredictable. We’re a few weeks into the fourth quarter, and I thought it might be helpful to discuss what…
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6 Things to Include in an Employee Termination Checklist
When employees leave an organization, some things need to be wrapped up, materials collected, forms signed, and internet access disconnected for the terminating employee. An effective way for a Human Resources…
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24 Tips For Office Etiquette Training
I admit that I have been in the workforce for a long time and I guess some would call me old-fashioned. However, it is disheartening to see the deterioration of…
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25 Interview Questions To Ask A Job Candidate
Businesses need employees, and with the historically low unemployment rate, finding good talent can be a real challenge. Job candidates are drawn to businesses where others like to work. Employers…
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Sample New Employee Orientation Checklist
Starting a job means many new things to learn, many people to get to know, and lots of new information that needs to be absorbed quickly. How an employer welcomes…
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How To Create A Mission, Vision, And Values Statement
I was recently asked why a business needs a mission, vision, and values statement. My response was that a mission, vision, and values statement is a tool to help an organization…
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12 Steps to Implementing a Total Quality Management System
Total Quality Management (TQM) is about taking care of customers. Successful organizations have figured out that customer satisfaction directly impacts the bottom line. You need a structured, systematic process to…
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7 Steps Your Small Business Should Take Before Hiring That New Employee
When a small business is formed, it is often difficult to imagine the time when there is a need to hire employees. When that day comes, it is essential to…
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5 Tips For Dealing With Negative Employee Behaviors
Most of us who have managed people have had the unpleasant experience of dealing with negative employee behaviors. It’s one of those things that drains the energy out of you…
