Understanding Critical Success Factors
Whether you are managing a restaurant, boutique, or insurance agency, it is essential to know that you are focusing on those things that help the organization achieve its mission. Anyone…
Four Similarities Between Dog Training and Employee Management
We have always had dogs. I had lots of dogs as a kid, and when I got married my husband and we have had four dogs. Like most of you,…
Does Your Organization Correct or Prevent Errors?
Have you ever purchased a product, were excited to get it home only to discover that it was defective, missing a part, or simply didn’t work? It is a frustrating…
What is a Vision Statement?
People start businesses for a purpose. These entrepreneurs will create a product or service to meet an unmet need. Sometimes, a business owner has a passion for creating innovative products….
7 Tips for Your Benchmarking Efforts
Learning from others is how we all improve. Organizations use benchmarking to compare themselves to others and learn. What Is Benchmarking In Business? Benchmarking is the process of going outside…
8 Steps to Implementing Organizational Change
Change is a word that generates uneasiness and sometimes fear in most of us. However, successful organizations understand that when they are doing things the same way with poor results,…
7 Tips to Make The Employee Survey Process Successful
Every business owner understands that customers pay the bills. And, to keep those customers coming back they need to provide a great service experience. However, many organizations don’t pay as…
How To Develop A Quality Management System
Successful organizations understand the importance of managing organizational quality. We can all provide an example of an experience with an organization with poor product or service quality. The experience may…
Cash Handling Policy Example
As they say, money makes the world go round. And, small businesses need money to operate – which is why a cash handling policy is so important. We live in…