Is Organization Is At Risk Of A Quality Disaster?
Whether business or personal, we all expect when we purchase a product that it is free from defects. Service and product quality is what separates the successful from struggling businesses….
Whether business or personal, we all expect when we purchase a product that it is free from defects. Service and product quality is what separates the successful from struggling businesses….
Most employees come to work and want to do a good job. However, the organization is responsible for ensuring the work environment inspires creative thinking and allows employees to do…
Whether you are managing a restaurant, boutique, or insurance agency, it is essential to know that you are focusing on those things that help the organization achieve its mission. Anyone…
We have always had dogs. I had lots of dogs as a kid, and when I got married my husband and we have had four dogs. Like most of you,…
Have you ever purchased a product, were excited to get it home only to discover that it was defective, missing a part, or simply didn’t work? It is a frustrating…
People start businesses for a purpose. These entrepreneurs will create a product or service to meet an unmet need. Sometimes, a business owner has a passion for creating innovative products….
Learning from others is how we all improve. Organizations use benchmarking to compare themselves to others and learn. What Is Benchmarking In Business? Benchmarking is the process of going outside…
Change is a word that generates uneasiness and sometimes fear in most of us. However, successful organizations understand that when they are doing things the same way with poor results,…
Every business owner understands that customers pay the bills. And, to keep those customers coming back they need to provide a great service experience. However, many organizations don’t pay as…