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The Thriving Small Business

Author: Patricia Lotich, MBA

Patricia Lotich, MBA is a Certified Manager of Quality and Organizational Excellence through the American Society for Quality. She has a driving passion to help small businesses, nonprofits and churches fulfill their mission by managing their resources of - people, time and money.
advantages and disadvantages of 360 degree feedback
Small Business Management

Advantages and Disadvantages of 360° Feedback

ByPatricia Lotich, MBA September 11, 2024September 11, 2024

Organizations use 360 degree feedback to get many perspectives of how an employee works.

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how to implement business strategy
Strategic Planning

7 Steps to Implementing Business Strategy

ByPatricia Lotich, MBA September 2, 2024September 2, 2024

Business success is the result of strategy, planning, and management skills.   Every business should have a strategy and a plan. However, a strategic plan is only as effective as…

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how to manage the family business
Small Business Management

6 Tips For Managing The Family Business

ByPatricia Lotich, MBA August 13, 2024August 13, 2024

Family-owned small businesses are the engine of our economy and are an important part of our culture. There are 5.5 million family businesses in the United States.  These family-owned companies…

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how to be a great boss
Small Business Management

How to Be a Good Boss – 10 Qualities of a Good Boss

ByPatricia Lotich, MBA August 5, 2024August 5, 2024

Not everyone knows how to be a great boss. But most can tell you a story about enduring a bad one. I’ve heard horror stories of bosses berating employees in…

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how to turn business decline around
Small Business Management

Business Growth Slowed? 3 Tips to Rev Things Up!

ByPatricia Lotich, MBA July 29, 2024July 29, 2024

When you launch a business, you typically see a lot of growth happen quickly. This is because you’re starting from zero and are usually working hard to put yourself and…

Read More Business Growth Slowed? 3 Tips to Rev Things Up!Continue

Nepotism in business
Small Business Management

Nepotism At Work – 8 Things to Consider

ByPatricia Lotich, MBA July 18, 2024July 18, 2024

In the movie “Tommy Boy,” the owner of an auto parts factory gives his dim-witted son (played by Chris Farley) a plush job even though he just graduated college–barely. The…

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How to conduct a customer focus group
Quality Management | Small Business Management

Tips For Conducting Focus Group Interviews

ByPatricia Lotich, MBA July 8, 2024July 8, 2024

I was recently asked to define a focus group, how to conduct a focus group interview and the purpose of focus group interviews. Focus groups are forums used to gather…

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wage garnishment in small business
Human Resources | Small Business Management

Wage Garnishments: A Sensitive Legal Requirement

ByPatricia Lotich, MBA July 8, 2024July 8, 2024

Early in my career, I worked in the payroll office of a large hospital. I was young and naive when I was first exposed to wage garnishments. I was exposed…

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tips to improve job satisfaction
Human Resources | Quality Management | Small Business Management | Strategic Planning

13 Tips For Improving Job Satisfaction

ByPatricia Lotich, MBA July 3, 2024July 3, 2024

According to an Employee Job Satisfaction and Engagement Report by the Society for Human Resource Management (SHRM), 62.3% of US employees reported overall satisfaction with their current job in 2022….

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