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13 Tips For Improving Job Satisfaction

November 7, 2018 by Patricia Lotich 1 Comment

job satisfaction

According to a Employee Job Satisfaction and Engagement Report by the Society for Human Resource Management (SHRM), 88% of US employees reported overall satisfaction with their current job in 2015.

This number is the highest level of satisfaction in 10 years. The purpose of the survey was to identify those factors that contribute to employee satisfaction in the workplace. Read the Full Article →

Filed Under: Human Resources, Quality Management, Small Business Management, Strategic Planning Tagged With: Business Goals, Business Strategy, Employee Satisfaction, Job Satisfaction, Strategic Goals, Strategic Plan, vision

3 Tips To Make Managing Employees Easier

October 31, 2018 by Patricia Lotich Leave a Comment

Anyone who is responsible for managing others will attest to the fact that it can be one of the most challenging aspects of a supervisor’s job.

However when done strategically, and with an end in mind, it can be a positive, and even rewarding, experience for both parties. Understanding some simple performance management tactics can help! Read the Full Article →

Filed Under: Human Resources Tagged With: Performance Appraisal, performance management

3 Ways to Use Data Analytics To Build Your Business

October 24, 2018 by Patricia Lotich Leave a Comment

In recent years, it’s becoming increasingly common for data to be used in every sector to assist business people in cutting costs, creating wares, managing inventory, innovating, streamlining processes, marketing to consumers and even disrupting whole industries.

While once the “magic” of data was limited to huge corporations because of the cost of getting and analyzing it. Read the Full Article →

Filed Under: Small Business Management Tagged With: build your business

Wage Garnishments: A Sensitive Legal Requirement

October 17, 2018 by Patricia Lotich Leave a Comment

Wage Garnishments a sensitive legal requirement

Early in my career I worked in the payroll office of a large hospital. I was young and naive when I was first exposed to wage garnishments.

I was exposed to wage garnishments at this early age and was required to submit paperwork to have money withheld from an employee’s paycheck when the organization got notice of a garnishment demand. Read the Full Article →

Filed Under: Human Resources, Small Business Management Tagged With: help employees with wage garnishments, wage garnishments

Sample Employee Performance Goals

October 10, 2018 by Patricia Lotich Leave a Comment

employee performance goal example

We all get that in order to make money, we need to create a quality product or service that someone will pay for. Employee performance goals help organizations do just that.

Providing a well structured performance management process is the most effective way to accomplish organizational goals.

This management of performance should be based on goals set at the organizational level and driven down throughout the organization.

Read the Full Article →

Filed Under: Human Resources Tagged With: Customer Satisfaction, Employee Goals, performance management

Ask These 5 Questions To Improve Employee Performance

October 3, 2018 by Patricia Lotich 2 Comments

There is a secret that can help improve employee performance. Sometimes you simply need to ask some questions.

When I was young I measured the work day by biding my time until lunch, enjoying my lunch and then biding my time until I could clock out and go home.

Mornings drug on but afternoons were even worse.  Read the Full Article →

Filed Under: Human Resources Tagged With: improve employee performance, questions to ask to improve employee performance

Read This Before Donating to That Charity

September 26, 2018 by Patricia Lotich Leave a Comment

It is important to make sure the organization you are donating to is accountable and using the money for what it was intended for.

It seems that there is a natural disaster happening all the time. The most recent has been Hurricane Florence that hit the east coast pretty hard. Disaster victims rely on the help from all of us. However, if you want to help, make sure your charity donation goes to a credible organization. Read the Full Article →

Filed Under: Quality Management, Strategic Planning, Vision/Mission Tagged With: charity donation, Mission Statement, vision

7 Tips To Prepare For An I-9 Audit

September 19, 2018 by Patricia Lotich 3 Comments

Prepare for an I-9 Audit

It is no secret that the Trump administration is cracking down on illegal immigrants. This means, you should prepare for an I-9 audit – because the number of audits are increasing.

The Immigration and Customs Enforcement (ICE) is planning to increase its investigations of workplace compliance by four or five times. Read the Full Article →

Filed Under: Human Resources Tagged With: I-9 File Audit, Prepare for I-9 audit

Employee Referral Program – It May Be Worth Considering

September 12, 2018 by Patricia Lotich Leave a Comment

employee referral program

As a small business owner, recruiting talented employees is as important as acquiring loyal customers. This is where a successful employee referral program can help.

In fact, without a high performing team, it’s nearly impossible to run a successful business. Luckily, you can rely on your existing employees to recruit new staff members! Read the Full Article →

Filed Under: Small Business Management

5 Tips To Eliminate The Gender Pay Gap

September 5, 2018 by Patricia Lotich Leave a Comment

gender pay gap
When I entered the work force, decades ago 😊 people didn’t talk about their pay. We simply didn’t realize there was a gender pay gap. In fact it was one of those unwritten rules that you knew you should not ask other people how much they were making – and compare it to yourself. Read the Full Article →

Filed Under: Small Business Management Tagged With: gender pay equality, gender pay gap, transparency in pay practices

Customer Wait Times – 6 Strategies to Manage Waiting Customers

August 29, 2018 by Patricia Lotich 2 Comments

manage customer wait times

I recently went to a doctor’s appointment with my husband. This physician specialist was said to be “one of the best” in his field so we made the appointment at the local Medical Center. But what I learned – was that they could have done a much better job managing the customer wait times.

Read the Full Article →

Filed Under: Customer Service Tagged With: customer wait times

Business Growth Slowed? 3 Tips to Rev Things up Again

August 22, 2018 by Patricia Lotich Leave a Comment

When you launch a business, you typically see a lot of growth happen quickly.

This is because you’re starting from zero and are usually working hard to put yourself and your business out there, to generate interest in the brand and corresponding sales.

However, after a time, it’s common for this growth to slow down or sometimes stop altogether. Read the Full Article →

Filed Under: Small Business Management Tagged With: business growth, small business growth

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