Does Your Organization Evaluate Managers?
Estimated reading time: 4 minutes
Conducting an annual evaluation of employees is an important part of managing performance and how work gets done.
Employees need to be coached, mentored, and managed to help them achieve work goals and desired results.
However, it is also important to evaluate the people who manage and supervise employees.
Those who evaluate others should also be assessed for competencies, work relationships, and effectiveness in management style.
Managers should be evaluated on their effectiveness in leading others through a 360° feedback process and their ability to complete departmental goals.
3 Areas To Consider For Manager Evaluations
Leadership Competencies
Every organization should have identified leadership competencies that managers are expected to demonstrate through supervising, mentoring, and developing employees.
Develop leadership competencies for your organization by first thinking about those skills that are important to effectively managing others.
Employee Training
Employees need to be trained to perform job duties.
Managers need to be able to identify training needs and ensure that employees receive the proper training to do their jobs.
Strategic Thought
It requires a strategy to get things done.
Managers need to be big-picture thinkers and have the necessary skills needed to develop a strategy and plan for their area of responsibility.
Team Focused
Teams are the heartbeat of an organization and are the ones who get things done.
Managers need to be team-focused and understand the complexities and nuances of teamwork so they can nurture and encourage team development.
Coach
A manager is a coach first and influences others to develop and improve job skills.
Work teams can be compared to sports teams in that coaches help team members develop skills, work through challenges, and collaborate with others to get things done.
Diversity
Successful organizations understand the value of having a diverse population of employees.
This body of diverse thought brings fresh ideas to the work environment.
Managers who value diversity work towards creating teams that reflect varying thought processes.
Delegation
Employees learn by doing.
Effective managers are skilled at delegating tasks and responsibilities to others to provide an opportunity to practice and improve job skills that can lead to increased responsibility.
Communication Skills
Verbal and written communication skills are a vital part of managing others. Emotional Intelligence is an important aspect of good communication.
Communication is a foundational manager skill and often determines their ability to manage others effectively.
Quality Control
At the end of the day, quality control is what creates great products and services.
Managers need to be able to control quality by identifying errors and working with their teams to improve the quality of the products and services they provide.
Process Improvement
Improving how work gets done is how quality is established.
Managers need to understand the role that process improvement plays in their everyday work.
This includes having a working knowledge of quality and process improvement tools.
360° Feedback
Another important aspect of manager development is “how” a manager accomplishes goals.
It doesn’t benefit an organization if a manager accomplishes goals with a strict authoritarian management style.
Assessing a manager’s management style by using a 360° Feedback Tool can help identify leadership development opportunities that can be incorporated into a professional development plan and career track.
There are advantages and disadvantages to using a 360° Feedback tool, so be sure to do ample training to ensure employees understand the process and goal.
Focus on the how (work gets done) as much as the what (gets done).
Department Goals
Managers are responsible for completing their department’s goals. This is done by overseeing those responsible for achieving goals, whether it is an employee or an intern who is part of an internship program.
This responsibility requires the manager to oversee employee goal completion.
The only way a manager can complete departmental goals is for their employees to complete their individual goals.
One goal supports another.
When managers help employees achieve goals, they are supporting organizational goals – and, ultimately, the strategic plan.
Supervising employees is an important part of a manager’s responsibilities.
Successful employee management helps ensure goal completion, which supports the organization’s ability to meet corporate objectives.
How often do you evaluate those who evaluate your employees?
Sample Manager Evaluation Form
You can download a sample manager evaluation form that can be used to develop your own internal assessment tool.
