5 Tips To Instantly Improve The Customer Experience
We all know that it is the customer who purchases our products and services – and ultimately pays the bills. Too many organizations lose sight of this reality and ignore…
Closing a Business – 7 Things to Communicate to Employees
The economy has been a roller coaster for everyone, and Small Business Owners are no exception. Inflation, competition for talent, and cash flow issues all contribute to small business closures….
6 Tips for Improving Productivity and Decreasing Employee Errors
Most employees come to work and want to do a good job. However, the organization is responsible for ensuring the work environment inspires creative thinking and allows employees to do…
Advantages of Offering Paid Time Off
Spring is in the air, and employees are beginning to plan their summer vacations. We all need a break from the daily routine, and time away from work is a…
Understanding Critical Success Factors
Whether you are managing a restaurant, boutique, or insurance agency, it is essential to know that you are focusing on those things that help the organization achieve its mission. Anyone…
How To Prepare Your Organization For An Unexpected Disaster
We are at that time of year again when we experience many storms, tornadoes, and inclement weather. These seasons of natural disasters remind us to be diligent and prepare our…
Sample New Employee Orientation Checklist
Starting a job means many new things to learn, many people to get to know, and lots of new information that needs to be absorbed quickly. How an employer welcomes…
6 Things Managers Can Do to Encourage Work-Life Balance
Employees go to work with the intention of doing a good job. However, life’s challenges can take their toll on even the best employees. Life happens, and it simply takes…
Exempt vs Nonexempt Are You Paying Attention?
I took a labor law class when I was in college. And I’ll never forget my first day in class. The instructor said, “If management would be fair to employees,…