As a business owner, the first thing you will learn is that you need customers to pay the …
Continue Reading about What Are The 5 Levels of Customer Satisfaction?
As a business owner, the first thing you will learn is that you need customers to pay the …
Continue Reading about What Are The 5 Levels of Customer Satisfaction?
Businesses use the performance appraisal process to manage employees toward achieving …
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Total Quality Management (TQM) is about taking care of customers. Successful organizations …
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Here we go again. The new Covid variant - Omicron seems to be taking us backward. New mandates …
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Customers buy products and services with an implied guarantee. They want to know that …
Customer service is seen in all industries and across all demographics. It is important …
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We have managed to plow through another year of pandemic confusion, mandates, and changes in …
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Most of us who have managed people have had the unpleasant experience of dealing with negative …
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