5 Ways to Reduce Employee Turnover
Unemployment is at historic lows – which is great for the economy. However, small businesses are having a difficult time finding candidates with the skill set needed for the job….
Coronavirus – 5 Tips To Protect Your Employees
In case you’ve been out of touch the last several weeks there is a new virus spreading across the globe that bears paying attention to. The Coronavirus outbreak began Wuhan,…
5 Disastrous Business Pitfalls to Avoid
As a small business owner, you’re probably always on the lookout for the next iceberg trying to sink your ship. It could be a competitor gaining market share, customer service…
5 Tips To Help Get Your Startup Off The Ground!
Are you a new entrepreneur looking to open up your own business? If so, you’re in an exciting, yet sometimes stressful, time of your life. Running a small business is…
Conflict Resolution In The Workplace
Conflict in the workplace is an inevitable reality. This is why it is so important to understand what causes conflict in business and to have a conflict resolution plan in…
3 Reasons to Pursue BBB Accreditation
We are beginning a new year, and it is a good time to evaluate our reputation with customers. We have all heard horror stories, and even news documentaries, about businesses…
Are You Aware of Negative Customer Reviews?
Successful business owners understand the importance of keeping customers happy. Many use innovative approaches to creating a culture that focuses on customer service and has a strategy for customer satisfaction. However, many…
Why You Should Conduct Employee Background Checks
Hiring is time-consuming, expensive, and at the end of the day, a risk for your business. But what if there was a simple solution that could help cut your problems…
Do Your Employees Know How To Answer The Phone?
At the risk of dating myself, I have to say things have changed. Back in the day, we were taught the importance of answering the office phone with the customer…