What Should Merit Raises Be Based On?
I was recently asked what merit raises should be based on – which is a great question! Justification for a merit increase is important because of the financial investment…
11 Common Mistakes Small Business Owners Make
Running a small business requires wearing many hats and being many things to lots of people. When entrepreneurs embark on the journey of creating and growing a business, they are…
QT Model – 3 Things We Can Learn From QuickTrip
Because of what I do for a living, I am constantly looking for organizations that “have it figured out” and try to glean wisdom from what they do and how…
Corporate Sponsorships And Giving Back
Many successful organizations understand the importance of corporate sponsorships and giving back to the communities in which they operate. These organizations, both large and small, recognize their responsibility to support…
What is a Cause and Effect (Fishbone) Diagram?
Organizations use quality tools to help solve problems. One of those tools is called a Cause and Effect Diagram. A cause and effect diagram, also known as a fishbone diagram,…
6 Reasons to Use Work Completion Checklists
A common tool used in organizations to track and ensure quality are checklists. Checklists are used to remind employees of steps in a process and critical milestones for completing job…
Internal Problems Can Impact Your Customers
Any of us who ever had a boss is not surprised to learn that most are clueless about the issues that front-line employees have to contend with. A friend was…
Employee Self-Appraisal Example
Most of us have experienced a performance appraisal. We realize that our supervisors try hard to be objective and fair in their assessment of our efforts. However, employees often see…
6 Tips For Managing Employee Layoffs
What a difference a few short weeks can make. Just a month ago, the Coronavirus was a concern (not a crisis), the stock market was breaking records, and it was…