12 Competencies Every Manager Should Master
There is a first time for everything, and managing other people can be a scary first. Granted, some people are natural leaders who can quickly get up to speed. However,…
13 Examples Of Empowered Employees
Empowerment is a buzzword that we hear a lot about in leadership. A culture that embraces employee empowerment, understands the role workers have in taking care of the needs of…
7 Ways to Demonstrate Ethics and Integrity in Your Business
The success of an organization is built on the trust of customers, employees, and the general public. According to a Gallup poll, “68% of adults worldwide believed corruption was widespread…
2025 Business Planning
We have managed to plow through another year of managing the unpredictable. We’re a few weeks into the fourth quarter, and I thought it might be helpful to discuss what…
7 Management Tools for Quality Control
Many organizations use quality tools to help monitor and manage their quality initiatives. There are several types of tools that can be used. However, there are seven management tools for…
5 Tips For Successful Service Recovery
Great customer service is the cornerstone of any successful business. The key to business success is knowing who the customers are, what they want, and making an effort to exceed…
What is the Definition and Meaning of Tacit Knowledge?
Tacit knowledge is one of the most important and valuable resources organizations have. However, this unwritten knowledge base is often overlooked and underappreciated. The definition and meaning of tacit knowledge…
Small Business Growth – How to Get Over the Hump!
There is not much more exciting than being able to start a new business! But every entrepreneur strives to achieve business growth! Once off the ground, small business owners go…
Advantages and Disadvantages of 360° Feedback
Organizations use 360 degree feedback to get many perspectives of how an employee works.