Successful organizations understand the importance of managing organizational quality. We can all provide an example of an experience with an organization with poor product or service quality. The experience may…
We all know of successful organizations and often wonder how they do it. It may be a competitor, a vendor you do business with, or a healthcare facility down the…
Most business owners know who their best employees are. The problem is these same business owners lose sight of the needs of those employees and inadvertently do things that cause…
Organizations use a compensation strategy to define how they view and manage employee pay and benefits. The strategy serves as a guide and should be outlined in a written document that clearly…
We are all feeling the pain at the pump and the IRS is responding by adjusting the 2022 mileage rate mid-year. A nice surprise in this time of extraordinary inflation!…
As I reflect back on my career I think about the many opportunities I have had to learn and grow professionally. Professional growth often comes in the form of taking…
As they say, money makes the world go round. And, small businesses need money to operate – which is why a cash handling policy is so important. We live in…
No business owner ever expects his/her organization to have to deal with employee fraud. However, fraud and embezzlement are very real issues for businesses. Employee fraud costs businesses billions of…
Anyone who has ever managed people or projects understands the importance of good delegation skills. Effective delegation is built off of strategy and forethought. Leaders who delegate effectively understand the…