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Strategic Planning Process

how to develop a strategic plan for your business
Strategic Planning

The 5 Step Process of Strategic Planning

ByPatricia Lotich, MBA December 9, 2024December 9, 2024

We are a few short weeks away from a new year. Hopefully, you have begun your planning for next year! Strategic plans help identify what an organization is striving to…

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how to implement business strategy
Strategic Planning

7 Steps to Implementing Business Strategy

ByPatricia Lotich, MBA September 2, 2024September 2, 2024

Business success is the result of strategy, planning, and management skills.   Every business should have a strategy and a plan. However, a strategic plan is only as effective as…

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advantages and disadvantages of performance evaluations
Human Resources | Quality Management | Small Business Management | Strategic Planning

Advantages and Disadvantages of Performance Appraisals

ByPatricia Lotich, MBA December 21, 2023December 21, 2023

The end of the year is quickly approaching, which typically means an evaluation of how the organization performed during the prior twelve months. This year-end review can help an organization…

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example vision statement
Quality Management

What is a Vision Statement?

ByPatricia Lotich, MBA January 18, 2023December 4, 2023

People start businesses for a purpose. These entrepreneurs will create a product or service to meet an unmet need. Sometimes, a business owner has a passion for creating innovative products….

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How to grow a business
Small Business Management

9 Ways to Ensure Your Startup Succeeds!

ByPatricia Lotich, MBA January 4, 2023December 4, 2023

Have you ever wondered how some businesses take off and grow very rapidly in just a few short years while others stay stagnant and barely get by? Some entrepreneurs make…

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example job description
Human Resources | Small Business Management

Job Description Template

ByPatricia Lotich, MBA October 26, 2022December 4, 2023

Have you ever worked a job and didn’t really understand what it was you were expected to do? If so you are not alone. Many employees go to work every…

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how to make good business decisions
Small Business Management

3 Tips For Making Business Decisions

ByPatricia Lotich, MBA May 12, 2021December 6, 2023

Business owners and managers make decisions all day long. In fact, it is estimated that we all make 35,000 decisions every single day! Obviously, not all of these decisions will…

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How to Turn Customer Satisfaction into Customer Loyalty
Customer Service | Quality Management | Small Business Management | Strategic Planning

How to Turn Customer Satisfaction into Customer Loyalty

ByPatricia Lotich, MBA March 11, 2020December 7, 2023

A loyal customer base is important because it is those consumers who sustain and grow businesses. Organizations that understand the importance of happy customers, need to think strategically in order to build…

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