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Strategic Goals

how to implement business strategy
Strategic Planning

7 Steps to Implementing Business Strategy

ByPatricia Lotich, MBA September 2, 2024September 2, 2024

Business success is the result of strategy, planning, and management skills.   Every business should have a strategy and a plan. However, a strategic plan is only as effective as…

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tips to improve job satisfaction
Human Resources | Quality Management | Small Business Management | Strategic Planning

13 Tips For Improving Job Satisfaction

ByPatricia Lotich, MBA July 3, 2024July 3, 2024

According to an Employee Job Satisfaction and Engagement Report by the Society for Human Resource Management (SHRM), 62.3% of US employees reported overall satisfaction with their current job in 2022….

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advantages and disadvantages of performance evaluations
Human Resources | Quality Management | Small Business Management | Strategic Planning

Advantages and Disadvantages of Performance Appraisals

ByPatricia Lotich, MBA December 21, 2023December 21, 2023

The end of the year is quickly approaching, which typically means an evaluation of how the organization performed during the prior twelve months. This year-end review can help an organization…

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example vision statement
Quality Management

What is a Vision Statement?

ByPatricia Lotich, MBA January 18, 2023December 4, 2023

People start businesses for a purpose. These entrepreneurs will create a product or service to meet an unmet need. Sometimes, a business owner has a passion for creating innovative products….

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how to make good business decisions
Small Business Management

3 Tips For Making Business Decisions

ByPatricia Lotich, MBA May 12, 2021December 6, 2023

Business owners and managers make decisions all day long. In fact, it is estimated that we all make 35,000 decisions every single day! Obviously, not all of these decisions will…

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How to Turn Customer Satisfaction into Customer Loyalty
Customer Service | Quality Management | Small Business Management | Strategic Planning

How to Turn Customer Satisfaction into Customer Loyalty

ByPatricia Lotich, MBA March 11, 2020December 7, 2023

A loyal customer base is important because it is those consumers who sustain and grow businesses. Organizations that understand the importance of happy customers, need to think strategically in order to build…

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