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manager competencies
Small Business Management

12 Competencies Every Manager Should Master

ByPatricia Lotich, MBA November 25, 2024November 25, 2024

There is a first time for everything, and managing other people can be a scary first. Granted, some people are natural leaders who can quickly get up to speed. However,…

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how to encourage innovation at work
Small Business Management

Creating a Culture of Innovation – It’s Everyone’s Job

ByPatricia Lotich, MBA March 10, 2021December 6, 2023

Most businesses deal with the constant struggle of beating the competition. Successful organizations have learned that to stay a step ahead of their competitors, they need to develop new and…

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exit interview questions
Human Resources | Quality Management | Small Business Management

10 Sample Exit Interview Questions

ByPatricia Lotich, MBA February 17, 2021December 6, 2023

One of the most important aspects of managing any business is having a good understanding of customer expectations.   Business customers are defined into two categories – internal and external. External…

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how to develop a safety program
Quality Management | Small Business Management

How to Develop a Safety Program in 6 Easy Steps

ByPatricia Lotich, MBA January 12, 2021December 6, 2023

According to the OSHA website, 5,333 workers were killed on the job in 2019. This staggering number represents more than 100 deaths a week or 15 deaths per day. The Bureau…

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small business mistakes
Small Business Management

11 Common Mistakes Small Business Owners Make

ByPatricia Lotich, MBA July 15, 2020December 6, 2023

Running a small business requires wearing many hats and being many things to lots of people. When entrepreneurs embark on the journey of creating and growing a business, they are…

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policies and procedures
Small Business Management

8 Reasons To Write Business Policies and Procedures

ByPatricia Lotich, MBA April 9, 2020December 7, 2023

If you are like most of us, your business became virtual literally overnight. This pandemic has upset even the most diligent organizations and still has many unanswered questions about how…

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How to manage a small business
Small Business Management

10 Primary Functions Of Managing A Small Business

ByPatricia Lotich, MBA November 6, 2019December 7, 2023

Most entrepreneurs go into business because of a specific passion, product idea, or marketable skill set, but most entrepreneurs don’t know how to start a small business. There is a…

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