The Thriving Small Business

What Are Critical Success Factors?

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Whether you are managing a restaurant, boutique or insurance agency, it is important to know that you are focusing on those things that help the organization achieve its mission.

Anyone who manages internal processes understands how challenging it can be to balance daily responsibilities with monitoring how well the organization is performing. Read the Full Article →

Advantages and Disadvantages of Performance Appraisals

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Employees, as well as managers, often question why organizations do employee performance appraisals. Anyone who has received or been given a performance appraisal could argue why they perceive it to be ineffective and a complete waste of time.

So what exactly is a performance appraisal?

A performance appraisal is an evaluation done on an employee’s job performance over a specific period of time. Read the Full Article →

What are the Advantages and Disadvantages of Performance Management?

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I went to a conference earlier this year and rode the airport shuttle with one of the conference instructors.  When he learned that I was also attending the conference, we began talking about all sorts of things but performance management (PM) and more specifically performance appraisals (PA) came up.  He had very strong feelings about why he thought performance appraisals were a waste of time and ultimately added no value to the employee or organization. Read the Full Article →