Its About The Process – Not The People
Employees go to work every day with the intention of doing a good job. Unfortunately, internal processes impact their ability to do just that! Organizations are responsible for creating systems…
Example Flowchart as a Quality Management Tool
Running a business requires processes within its internal operations. These business processes (workflows) dictate how work is done, steps in a process, and predictable outcomes. Businesses use flowcharting to help…
How To Create a Customer Service System
Many service industries have been struck by the Covid-19 pandemic of 2020. Those businesses that can continue to provide services have learned that the bar has been raised. Customers now…