5 Steps To Help You Prepare to Interview a Job Candidate
Hiring a new employee can be an exciting yet stressful time for a small business owner. The reason is – no one wants to make the costly mistake of hiring…
6 Tips for Improving Productivity and Decreasing Employee Errors
Most employees come to work and want to do a good job. However, the organization is responsible for ensuring the work environment inspires creative thinking and allows employees to do…
Understanding Critical Success Factors
Whether you are managing a restaurant, boutique, or insurance agency, it is essential to know that you are focusing on those things that help the organization achieve its mission. Anyone…
Four Similarities Between Dog Training and Employee Management
We have always had dogs. I had lots of dogs as a kid, and when I got married my husband and we have had four dogs. Like most of you,…
5 Barriers to Achieving Business Goals
Organizations use strategy and goals to move a business forward. However, a successful strategy is dependent on how well goals are achieved. Organizations need to have a structured performance management…
Do You Manage Employee Performance?
Employees go to work every day with the intention of doing a good job. However, this intended outcome is often impacted by the process by which they are managed. Business…
Its About The Process – Not The People
Employees go to work every day with the intention of doing a good job. Unfortunately, internal processes impact their ability to do just that! Organizations are responsible for creating systems…
6 Tips For Safeguarding Electronic Data When Employees Leave
Here we go again. The new Covid variant – Omicron seems to be taking us backward. New mandates and precautions are increasing to battle this resurgence. This means that employees…
10 Tips for Dealing with Customer Complaints
Anyone who has a business has had the experience of dealing with customer complaints. While listening to a complaining customer is not something most people enjoy, a complaining customer can…