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The Thriving Small Business

Employee Satisfaction

tips to improve job satisfaction
Human Resources | Quality Management | Small Business Management | Strategic Planning

13 Tips For Improving Job Satisfaction

ByPatricia Lotich, MBA July 3, 2024July 3, 2024

According to an Employee Job Satisfaction and Engagement Report by the Society for Human Resource Management (SHRM), 62.3% of US employees reported overall satisfaction with their current job in 2022….

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how to implement organizational change
Quality Management | Small Business Management

8 Steps to Implementing Organizational Change

ByPatricia Lotich, MBA November 30, 2022December 4, 2023

Change is a word that generates uneasiness and sometimes fear in most of us. However, successful organizations understand that when they are doing things the same way with poor results,…

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How TO Manage HR in a small business
Human Resources

6 Facets of HR That Every Organization Should Manage

ByPatricia Lotich, MBA September 28, 2022December 4, 2023

Let’s be real – managing people is not why an entrepreneur goes into business. Small business owners often lack the interest or skill set to manage their most valuable asset…

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how to have a successful employee survey process
Human Resources | Quality Management | Small Business Management

 7 Tips to Make The Employee Survey Process Successful

ByPatricia Lotich, MBA September 14, 2022December 4, 2023

Every business owner understands that customers pay the bills. And, to keep those customers coming back they need to provide a great service experience. However, many organizations don’t pay as…

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exit interview questions
Human Resources | Quality Management | Small Business Management

10 Sample Exit Interview Questions

ByPatricia Lotich, MBA February 17, 2021December 6, 2023

One of the most important aspects of managing any business is having a good understanding of customer expectations.   Business customers are defined into two categories – internal and external. External…

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