How to Be a Good Boss – 10 Qualities of a Good Boss
Not everyone knows how to be a great boss. But most can tell you a story about enduring a bad one. I’ve heard horror stories of bosses berating employees in…
6 Tips for Coaching Great Service!
It is hard to believe, but the pandemic lockdowns are finally easing. This is great news for the millions of small businesses that have struggled to survive the past 18…
10 Sample Exit Interview Questions
One of the most important aspects of managing any business is having a good understanding of customer expectations. Business customers are defined into two categories – internal and external. External…
Give Me A Raise!
When I was in high school, I worked for a restaurant. The restaurant owner once told me that he did not believe in giving raises unless someone asked for one….
5 Tips For How To Improve Workplace Communication
I’ve long been of the belief that we as leaders don’t communicate enough. We sit in meetings and have a good grasp of what is going on. We intend to…