Job Description Template
Have you ever worked a job and didn’t really understand what it was you were expected to do? If so you are not alone. Many employees go to work every…
7 Tips to Make The Employee Survey Process Successful
Every business owner understands that customers pay the bills. And, to keep those customers coming back they need to provide a great service experience. However, many organizations don’t pay as…
7 Steps Your Small Business Should Take Before Hiring That New Employee
When a small business is formed, it is often difficult to imagine the time when there is a need to hire employees. When that day comes, it is essential to…
Do You Manage Employee Performance?
Employees go to work every day with the intention of doing a good job. However, this intended outcome is often impacted by the process by which they are managed. Business…
5 Examples of Coaching In The WorkPlace
Great managers are also great coaches. Coaching in the workplace is a critical part of a strategic plan for business. Coaches can have a positive effect on the development of…
10 Common Mistakes Organizations Make When Setting Goals
We are finally getting ready to put the year 2020 in our rearview mirror. I can’t imagine anyone who will be sad to say goodbye to this devastating year. Hopefully,…
Do You Ask Employees This Question?
Employees go to work with the intention of doing a good job, but managers are often the reason they don’t! We sometimes put employees in situations where they don’t have…
Employee Recognition – 8 Ways to Recognize Top Performers
The Covid pandemic has challenged all of us in ways we couldn’t imagine. Employees have had to change how work is done, how teams interact, and how they communicate in…
How To Create a Customer Service System
Many service industries have been struck by the Covid-19 pandemic of 2020. Those businesses that can continue to provide services have learned that the bar has been raised. Customers now…