5 Reasons You Should Welcome Customer Complaints!
Let’s be real. No one likes complainers. We work hard and try to do our best, but sometimes, our best efforts fail to please our customers. In these moments of…
Free Customer Comment Card Template
Businesses rise and fall based on their ability to understand the experience and expectations of their customers. This is why so many businesses use customer comment cards to get immediate…
7 Things You Can Do To Fix What Irritates Your Customers
Customer service has come a long way – at least, we think. The past century has provided businesses with new technologies that help the business owner keep in contact with…
7 Steps To Creating A Customer Service Strategy
Organizations that provide outstanding customer service do so intentionally by creating a customer service strategy. A customer service strategy is the foundation for a thriving service culture. Effective managers help…
How to Turn Customer Satisfaction into Customer Loyalty
A loyal customer base is important because it is those consumers who sustain and grow businesses. Organizations that understand the importance of happy customers, need to think strategically in order to build…