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how to hire a new employee
Human Resources | Quality Management | Small Business Management | Strategic Planning

7 Steps Your Small Business Should Take Before Hiring That New Employee

ByPatricia Lotich, MBA March 16, 2025March 16, 2025

When a small business is formed, it is often difficult to imagine the time when there is a need to hire employees. When that day comes, it is essential to…

Read More 7 Steps Your Small Business Should Take Before Hiring That New EmployeeContinue

How to write business goals
Human Resources | Quality Management

Do You Know How To Write Business Goals?

ByPatricia Lotich, MBA February 22, 2025February 22, 2025

Businesses need to plan to be successful. An important part of the business planning process is determining business objectives translated into actionable business goals. Goals should support the strategic plan – a written…

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2025 Business Planning Tips
Strategic Planning

2025 Business Planning

ByPatricia Lotich, MBA November 4, 2024November 4, 2024

We have managed to plow through another year of managing the unpredictable. We’re a few weeks into the fourth quarter, and I thought it might be helpful to discuss what…

Read More 2025 Business PlanningContinue

tips to improve job satisfaction
Human Resources | Quality Management | Small Business Management | Strategic Planning

13 Tips For Improving Job Satisfaction

ByPatricia Lotich, MBA July 3, 2024July 3, 2024

According to an Employee Job Satisfaction and Engagement Report by the Society for Human Resource Management (SHRM), 62.3% of US employees reported overall satisfaction with their current job in 2022….

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advantages and disadvantages of performance evaluations
Human Resources | Quality Management | Small Business Management | Strategic Planning

Advantages and Disadvantages of Performance Appraisals

ByPatricia Lotich, MBA December 21, 2023December 21, 2023

The end of the year is quickly approaching, which typically means an evaluation of how the organization performed during the prior twelve months. This year-end review can help an organization…

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How to increase productivity at work
Human Resources | Quality Management | Small Business Management

6 Tips for Improving Productivity and Decreasing Employee Errors

ByPatricia Lotich, MBA April 26, 2023December 4, 2023

Most employees come to work and want to do a good job. However, the organization is responsible for ensuring the work environment inspires creative thinking and allows employees to do…

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what are critical success factors
Quality Management | Small Business Management

Understanding Critical Success Factors

ByPatricia Lotich, MBA April 12, 2023December 4, 2023

Whether you are managing a restaurant, boutique, or insurance agency, it is essential to know that you are focusing on those things that help the organization achieve its mission. Anyone…

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how to manage employees
Human Resources | Quality Management | Small Business Management

Four Similarities Between Dog Training and Employee Management

ByPatricia Lotich, MBA February 15, 2023December 4, 2023

We have always had dogs. I had lots of dogs as a kid, and when I got married my husband and we have had four dogs. Like most of you,…

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how to implement organizational change
Quality Management | Small Business Management

8 Steps to Implementing Organizational Change

ByPatricia Lotich, MBA November 30, 2022December 4, 2023

Change is a word that generates uneasiness and sometimes fear in most of us. However, successful organizations understand that when they are doing things the same way with poor results,…

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