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what is phishing
Small Business Management

What Does Phishing Internet Hacking Mean?

ByPatricia Lotich, MBA December 29, 2010December 27, 2023

Phishing is a term that is new with the advent of the internet. According to Wikipedia, Phishing (fishing) is defined as: “In the field of computer security, Phishing is the criminally fraudulent process…

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example critical success factors
Small Business Management

Examples of Critical Success Factors

ByPatricia Lotich, MBA October 1, 2010December 27, 2023

Critical Success Factors are what organizations use to measure their success. Whether you are managing a restaurant, a non-profit organization, or a church, it is important to know that you…

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employee manual template
Human Resources | Quality Management | Small Business Management

Employee Manual Template

ByPatricia Lotich, MBA June 4, 2010December 27, 2023

As a small business begins to grow and identifies the need to hire employees, it is faced with answering employee-related questions.  When there are only a few employees in an…

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