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exit interview questions
Human Resources | Quality Management | Small Business Management

10 Sample Exit Interview Questions

ByPatricia Lotich, MBA February 17, 2021December 6, 2023

One of the most important aspects of managing any business is having a good understanding of customer expectations.   Business customers are defined into two categories – internal and external. External…

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example flowchart
Human Resources | Quality Management | Small Business Management

Example Flowchart as a Quality Management Tool

ByPatricia Lotich, MBA January 20, 2021December 6, 2023

Running a business requires processes within its internal operations. These business processes (workflows) dictate how work is done, steps in a process, and predictable outcomes. Businesses use flowcharting to help…

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how often to give merit increase
Human Resources

Merit Increases – 4 Things to Consider

ByPatricia Lotich, MBA October 28, 2020December 6, 2023

We are now into the 4th quarter of 2020, and hopefully, you’ve spent some time planning and developing your 2021 business goals! Planning is one of the most important things a small…

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Employee Recognition – 8 Ways to Recognize Top Performers
Human Resources | Small Business Management

Employee Recognition – 8 Ways to Recognize Top Performers

ByPatricia Lotich, MBA October 21, 2020December 6, 2023

The Covid pandemic has challenged all of us in ways we couldn’t imagine. Employees have had to change how work is done, how teams interact, and how they communicate in…

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tuition reimbursement policy
Human Resources | Small Business Management

Sample Tuition Reimbursement Request Form

ByPatricia Lotich, MBA October 7, 2020December 6, 2023

Employees like working for organizations that partner with them to develop professional acumen. There are many benefits to a continuing education program. This motivated workforce seeks employers who offer generous…

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free sample tuition reimbursement policy
Human Resources | Small Business Management

Free Tuition Reimbursement Policy Sample

ByPatricia Lotich, MBA September 30, 2020December 6, 2023

If the COVID pandemic has taught us anything, worker skills and training are changing rapidly. Companies are shifting toward skilling, upskilling, and reskilling their workforces as needs and market conditions…

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human resource audits
Human Resources | Quality Management

6 Human Resource Audits You Should Consider

ByPatricia Lotich, MBA September 9, 2020December 6, 2023

Human resource management has become a very complex specialty because of the laws that govern how an organization manages its human capital. Organizations are liable for improper human resource record…

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how to create an employee recognition program
Human Resources | Quality Management | Small Business Management

7 Tips For Creating A Successful Employee Recognition Program

ByPatricia Lotich, MBA August 26, 2020December 6, 2023

The past several months have been an unbelievable whirlwind. If anyone had told us a year ago that we would be sheltering in place, walking around in masks, and terrified…

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how to reduce health care costs
Human Resources | Small Business Management

7 Ways to Reduce Health Care Costs

ByPatricia Lotich, MBA July 29, 2020December 6, 2023

Any organization that provides health care coverage for its employees has felt the sting of rising health care costs. Depending on the size of the organization, and the census of…

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