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The Thriving Small Business

Author: Patricia Lotich, MBA

Patricia Lotich, MBA is a Certified Manager of Quality and Organizational Excellence through the American Society for Quality. She has a driving passion to help small businesses, nonprofits and churches fulfill their mission by managing their resources of - people, time and money.
how to improve business cash flow
Small Business Management

How Can I Improve Business Cash Flow?

ByPatricia Lotich, MBA July 5, 2023December 4, 2023

One of the most significant pain points for many entrepreneurs, and one that causes many businesses to go under, is a lack of cash flow. Even if your business grows quickly,…

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how to interview a job candidate
Human Resources | Small Business Management

25 Interview Questions To Ask A Job Candidate

ByPatricia Lotich, MBA June 21, 2023December 4, 2023

Businesses need employees, and with the historically low unemployment rate, finding good talent can be a real challenge. Job candidates are drawn to businesses where others like to work. Employers…

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how to increase employee productivity
Small Business Management

8 Tips to Increase Employee Productivity

ByPatricia Lotich, MBA June 7, 2023December 4, 2023

Organizations have long struggled to maintain the productivity of their workforce. Managing what employees accomplish on any given day impacts their productivity, which is critical to meeting corporate objectives. Employees admit to…

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How to implement a four day work week
Small Business Management

Is A Four-Day Work Week Coming?

ByPatricia Lotich, MBA May 24, 2023December 4, 2023

The Covid Pandemic forced businesses worldwide to rethink how work is done. And a virtual workforce emerged – that employees loved. Employees loved the freedom and flexibility of working away…

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How to interview a job candidate
Human Resources | Small Business Management

5 Steps To Help You Prepare to Interview a Job Candidate

ByPatricia Lotich, MBA May 17, 2023December 4, 2023

Hiring a new employee can be an exciting yet stressful time for a small business owner. The reason is – no one wants to make the costly mistake of hiring…

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how to improve customer service
Customer Service | Small Business Management

5 Tips To Instantly Improve The Customer Experience

ByPatricia Lotich, MBA May 10, 2023December 4, 2023

We all know that it is the customer who purchases our products and services – and ultimately pays the bills. Too many organizations lose sight of this reality and ignore…

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how to close a business
Small Business Management

Closing a Business – 7 Things to Communicate to Employees

ByPatricia Lotich, MBA May 4, 2023December 4, 2023

The economy has been a roller coaster for everyone, and Small Business Owners are no exception. Inflation, competition for talent, and cash flow issues all contribute to small business closures….

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How to increase productivity at work
Human Resources | Quality Management | Small Business Management

6 Tips for Improving Productivity and Decreasing Employee Errors

ByPatricia Lotich, MBA April 26, 2023December 4, 2023

Most employees come to work and want to do a good job. However, the organization is responsible for ensuring the work environment inspires creative thinking and allows employees to do…

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what are the advantages and disadvantages of paid time off for small businesses
Human Resources | Small Business Management

Advantages of Offering Paid Time Off

ByPatricia Lotich, MBA April 19, 2023December 4, 2023

Spring is in the air, and employees are beginning to plan their summer vacations. We all need a break from the daily routine, and time away from work is a…

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