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The Thriving Small Business

Author: Patricia Lotich, MBA

Patricia Lotich, MBA is a Certified Manager of Quality and Organizational Excellence through the American Society for Quality. She has a driving passion to help small businesses, nonprofits and churches fulfill their mission by managing their resources of - people, time and money.
advantages and disadvantages of performance evaluations
Human Resources | Quality Management | Small Business Management | Strategic Planning

Advantages and Disadvantages of Performance Appraisals

ByPatricia Lotich, MBA December 21, 2023December 21, 2023

The end of the year is quickly approaching, which typically means an evaluation of how the organization performed during the prior twelve months. This year-end review can help an organization…

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how to develop a mission, vision, and values statement
Vision/Mission

How To Create A Mission, Vision, And Values Statement

ByPatricia Lotich, MBA November 29, 2023December 4, 2023

I was recently asked why a business needs a mission, vision, and values statement. My response was that a mission, vision, and values statement is a tool to help an organization…

Read More How To Create A Mission, Vision, And Values StatementContinue

how to show employees gratitude at thanksgiving
Small Business Management

6 Ways to Show Employee Gratitude This Thanksgiving!

ByPatricia Lotich, MBA November 16, 2023December 4, 2023

I don’t know about you, but this time of year really energizes me. The Thanksgiving holiday is a time to enjoy great food but also to be thankful for family,…

Read More 6 Ways to Show Employee Gratitude This Thanksgiving!Continue

Ways to Know your employees are overworked
Human Resources

5 Signs Your Employees Are Overworked

ByPatricia Lotich, MBA November 1, 2023December 4, 2023

I recently read a Families and Work Institute (FWI) report about Overwork in America.   The report shares some interesting information about the symptoms of overworked employees and states that “one-third…

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Is remote work going away
Small Business Management

Is Remote Work Going Away?

ByPatricia Lotich, MBA October 25, 2023December 4, 2023

Remote work exploded during the COVID-19 pandemic. Out of a necessity to keep employees safe during an unprecedented time, employers did everything they could to help employees work from home….

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how to hire employees when unemployment is low
Small Business Management

6 Tips For Finding Talent With Low Unemployment Rates

ByPatricia Lotich, MBA October 18, 2023December 4, 2023

The unemployment rate remained low at 3.8% in September. This is good news for the millions of people who need to find employment but bad news for employers. Most businesses struggle…

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how to manage employee use of social media at work
Small Business Management

8 Tips for Managing Social Media in the Workplace

ByPatricia Lotich, MBA October 4, 2023December 4, 2023

It seems like it wasn’t all that long ago when work computers didn’t have access to the internet. Fast forward a few years, and virtually every employee, whether in an…

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tips to improve email marketing
Small Business Management

Email Marketing Made Simple

ByPatricia Lotich, MBA September 27, 2023December 4, 2023

It wasn’t that long ago when the only option for businesses to market to customers was by mailing promotional materials. The cost of printing and postage for promotional mailings is…

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how to resolve conflict at work
Small Business Management

How To Resolve Conflict at Work

ByPatricia Lotich, MBA September 20, 2023December 4, 2023

Conflict at work can be challenging for many businesses, and it’s a common issue that organizations must address. While not all conflict is necessarily problematic, some disagreements and diverse perspectives…

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