Skip to content
The Thriving Small Business
  • HomeExpand
    • About
    • Contact Us!
  • Helpful ArticlesExpand
    • Customer Service
    • Human Resources
    • Quality
    • Sm Bus Management
    • Strategic Planning
    • Vision/Mission
  • Learning Library
The Thriving Small Business

Author: Patricia Lotich, MBA

Patricia Lotich, MBA is a Certified Manager of Quality and Organizational Excellence through the American Society for Quality. She has a driving passion to help small businesses, nonprofits and churches fulfill their mission by managing their resources of - people, time and money.
how to plan an office christmas party
Small Business Management

Office Christmas Party – 10 Tips To Help Make It A Success!

ByPatricia Lotich, MBA December 2, 2024December 2, 2024

It is hard to believe we are knee-deep into the holiday season! And with the holiday season comes the annual Office Christmas party. Many organizations use this festive time of…

Read More Office Christmas Party – 10 Tips To Help Make It A Success!Continue

manager competencies
Small Business Management

12 Competencies Every Manager Should Master

ByPatricia Lotich, MBA November 25, 2024November 25, 2024

There is a first time for everything, and managing other people can be a scary first. Granted, some people are natural leaders who can quickly get up to speed. However,…

Read More 12 Competencies Every Manager Should MasterContinue

what are empowered employees
Customer Service | Human Resources | Quality Management

13 Examples Of Empowered Employees

ByPatricia Lotich, MBA November 18, 2024November 18, 2024

Empowerment is a buzzword that we hear a lot about in leadership. A culture that embraces employee empowerment, understands the role workers have in taking care of the needs of…

Read More 13 Examples Of Empowered EmployeesContinue

ethics in business
Human Resources

7 Ways to Demonstrate Ethics and Integrity in Your Business

ByPatricia Lotich, MBA November 11, 2024November 11, 2024

The success of an organization is built on the trust of customers, employees, and the general public. According to a Gallup poll, “68% of adults worldwide believed corruption was widespread…

Read More 7 Ways to Demonstrate Ethics and Integrity in Your BusinessContinue

2025 Business Planning Tips
Strategic Planning

2025 Business Planning

ByPatricia Lotich, MBA November 4, 2024November 4, 2024

We have managed to plow through another year of managing the unpredictable. We’re a few weeks into the fourth quarter, and I thought it might be helpful to discuss what…

Read More 2025 Business PlanningContinue

Quality management tools
Quality Management | Small Business Management

7 Management Tools for Quality Control

ByPatricia Lotich, MBA October 28, 2024October 28, 2024

Many organizations use quality tools to help monitor and manage their quality initiatives. There are several types of tools that can be used.  However, there are seven management tools for…

Read More 7 Management Tools for Quality ControlContinue

tips for service recovery in small business
Customer Service | Quality Management | Small Business Management

5 Tips For Successful Service Recovery

ByPatricia Lotich, MBA October 21, 2024October 21, 2024

Great customer service is the cornerstone of any successful business. The key to business success is knowing who the customers are, what they want, and making an effort to exceed…

Read More 5 Tips For Successful Service RecoveryContinue

what is tacit knowledge
Small Business Management

What is the Definition and Meaning of Tacit Knowledge?

ByPatricia Lotich, MBA October 14, 2024October 14, 2024

Tacit knowledge is one of the most important and valuable resources organizations have. However, this unwritten knowledge base is often overlooked and underappreciated. The definition and meaning of tacit knowledge…

Read More What is the Definition and Meaning of Tacit Knowledge?Continue

how to grow your small business
Small Business Management

Small Business Growth – How to Get Over the Hump!

ByPatricia Lotich, MBA September 16, 2024September 16, 2024

There is not much more exciting than being able to start a new business! But every entrepreneur strives to achieve business growth! Once off the ground, small business owners go…

Read More Small Business Growth – How to Get Over the Hump!Continue

Page navigation

Previous PagePrevious 1 2 3 4 … 29 Next PageNext
Thriving Small Business About Page
About
Learning Library
Learning Library
Contact Us
Contact Us

Join Our Weekly Newsletter

Join 4000+ subscribers! Get FREE articles to help you manage your organization better!
And get a copy of our FREE E-Book -
Implementing Strategy for Business Development and Growth.
No charge. No spam. Only love. Don't worry you can unsubscribe anytime!.

Subscribe for free
  • Contact
  • Privacy Policy
  • Terms
  • Affiliate Disclaimer

© 2009-2025 · The Thriving Small Business · All Rights Reserved

  • Home
    • About
    • Contact Us!
  • Helpful Articles
    • Customer Service
    • Human Resources
    • Quality
    • Sm Bus Management
    • Strategic Planning
    • Vision/Mission
  • Learning Library
Search