5 Stages of Team Development
Organizations use work teams to complete work projects. These teams of employees work cohesively toward a shared goal by utilizing the diversity of the team members to bring creative ideas…
7 Tips For Managing High-Performance Team
Organizations innovate and create unique products and services by utilizing the combined experience, knowledge, and diverse thought of work teams. The success of these teams is crucial to accomplishing business strategies…
Do You Manage Employee Performance?
Employees go to work every day with the intention of doing a good job. However, this intended outcome is often impacted by the process by which they are managed. Business…
9 Areas Your Organization Should be Auditing
Small business owners invest countless hours in establishing processes to create products and services. These entrepreneurs have a passion for what they do and trust that the people they employ…
7 Things You Can Do To Improve Your Health and Control Health Care Costs
Most of us utilize the healthcare system at least occasionally. For women that might mean the birth of a child, a broken bone, or other injuries. Others, unfortunately, have chronic…
What Are The 5 Levels of Customer Satisfaction?
As a business owner, the first thing you will learn is that you need customers to pay the bills. Without them, a business would cease to exist. After you gain…
Its About The Process – Not The People
Employees go to work every day with the intention of doing a good job. Unfortunately, internal processes impact their ability to do just that! Organizations are responsible for creating systems…
Tips for Writing and Giving Performance Appraisals
Businesses use the performance appraisal process to manage employees toward achieving organizational goals. The annual performance appraisal is one of the least favored times of the year because the process is…
6 Ways To Give Your Customers A Great First Impression!
Some organizations provide a great first impression. Others do not. By first impressions I mean the first point of contact a customer has with an organization. The reality is, customers,…