8 Traits To Look for in a Mentor
When I was young in my career, I was fortunate enough to have some amazing mentors in my life. These professionals who were only a few years ahead of me…
7 Tips to Make The Employee Survey Process Successful
Every business owner understands that customers pay the bills. And, to keep those customers coming back they need to provide a great service experience. However, many organizations don’t pay as…
6 Tips For Creating An Effective Succession Plan
Even your best, most loyal employees will leave at some point. Some will jump ship and take a different position, some will retire, and sometimes an employee dies. This reality…
24 Tips For Office Etiquette Training
I admit that I have been in the workforce for a long time and I guess some would call me old-fashioned. However, it is disheartening to see the deterioration of…
5 Common Business Organizational Structures
Businesses use organizational structures to show a picture of the chain of command and to help employees understand reporting relationships. The management structure of a small business will determine its…
How To Develop A Quality Management System
Successful organizations understand the importance of managing organizational quality. We can all provide an example of an experience with an organization with poor product or service quality. The experience may…
SMART Goals – 5 Questions To Ask When Writing Goals
We all know of successful organizations and often wonder how they do it. It may be a competitor, a vendor you do business with, or a healthcare facility down the…
5 Tips For Retaining Your Best Employees
Most business owners know who their best employees are. The problem is these same business owners lose sight of the needs of those employees and inadvertently do things that cause…
7 Keys To An Effective Compensation Strategy
Organizations use a compensation strategy to define how they view and manage employee pay and benefits. The strategy serves as a guide and should be outlined in a written document that clearly…