7 Things You Should Never Say To Retail Customers
Small businesses are the foundation of our economy. Showing support to these hard-working business owners is what those of us who understand small businesses do. As I was out and…
How To Create An Effective PR Strategy
The ability to maintain a positive public image is critical to achieving corporate objectives. This is why every organization should have an interest in public relations. What are public relations?…
10 Tips To Engage The Quiet Quitters
Successful organizations understand the importance of developing employees who are engaged and share a common goal. They recognize that engaged employees put their heart and soul into their job and…
Job Description Template
Have you ever worked a job and didn’t really understand what it was you were expected to do? If so you are not alone. Many employees go to work every…
How Well Does Your Organization Recovery From a Bad Service Experience?
We are all human, and human beings make mistakes. This is just part of the imperfect nature of living life here on earth. Because of this, organizations need to take…
6 Facets of HR That Every Organization Should Manage
Let’s be real – managing people is not why an entrepreneur goes into business. Small business owners often lack the interest or skill set to manage their most valuable asset…
8 Traits To Look for in a Mentor
When I was young in my career, I was fortunate enough to have some amazing mentors in my life. These professionals who were only a few years ahead of me…
7 Tips to Make The Employee Survey Process Successful
Every business owner understands that customers pay the bills. And, to keep those customers coming back they need to provide a great service experience. However, many organizations don’t pay as…
6 Tips For Creating An Effective Succession Plan
Even your best, most loyal employees will leave at some point. Some will jump ship and take a different position, some will retire, and sometimes an employee dies. This reality…