Its About The Process – Not The People February 9, 2022 By Patricia Lotich, MBAEmployees go to work every day with the intention of doing a good job. Unfortunately, internal …Continue Reading about Its About The Process – Not The People
Example Flowchart as a Quality Management Tool January 20, 2021 By Patricia Lotich, MBARunning a business requires processes within its internal operations. These business processes …Continue Reading about Example Flowchart as a Quality Management Tool
How To Create a Customer Service System April 29, 2020 By Patricia Lotich, MBAMany service industries have been struck by the Covid-19 pandemic of 2020. Those …Continue Reading about How To Create a Customer Service System