Sample Training Evaluation Form

Employee training is important because there are constant changes in the way business is done. To this end, employees need to constantly be learning new skills or refreshing old ones. Employees should be encouraged to participate in continuing education whether it is updating computer skills or pursuing a higher education degree. Many organizations offer tuition reimbursement as part of a comprehensive benefit package.

Depending on the size of the organization, providing on-site training can be a cost savings. The organization I work for has less than 100 employees and provides in-house training for beginner skills in quality, performance management, writing and giving performance appraisals, customer service and company specific computer software. We use in-house experts to teach these classes. This type of training does a couple of things. First, it is used to develop leaders by providing an opportunity for them to think through training curriculum and the practice of presenting and teaching information. Secondly, it saves staff education dollars for higher level training.

Since training is only as good as it is presented and absorbed by employees, it is important to solicit feedback on how employees perceived the training and if it added value for them.

An effective evaluation form will identify strengths in the class, weaknesses in the content and sometimes weaknesses in the training method or presentation. Understanding the weaknesses can help provide the opportunity to improve the class. Helping employees understand the value of customer feedback and providing an environment that is open to coaching and working toward personal development is critical to the success of training evaluations.

Following is a template for a class evaluation form. These are basic questions that can be customized to any in-house training and can be formatted in a word document for a professional presentation.

ABC Food Service
Training Evaluation Form

Date of Class: ______________
Presenter’s Name: ___________
Attendee’s Name (optional): _______
Class Name: _________________

Please circle the answer that best describes your satisfaction with the class:

Overall I was satisfied with this class.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

I will recommend this class to a co-worker.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

I plan to attend more in-house classes in the future.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

Please circle the answer that best describes your satisfaction with the class presenter.

The information presented was helpful.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

The presentation was easy to understand.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

The class provided content that I can immediately use in my job.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

The class was just the right length.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

Additional Comments: __________
_________________________

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