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Author: Patricia Lotich, MBA

Patricia Lotich, MBA is a Certified Manager of Quality and Organizational Excellence through the American Society for Quality. She has a driving passion to help small businesses, nonprofits and churches fulfill their mission by managing their resources of - people, time and money.
employee benefit trends
Small Business Management

6 Employee Benefit Trends

ByPatricia Lotich, MBA July 2, 2019December 8, 2023

The unemployment rate in the US remains at historically low levels. This tight labor market has organizations interested in the latest employee benefits trends. A decade ago, employers were reducing…

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what are the characteristics of TQM
Quality Management

What is Total Quality Management (TQM)?

ByPatricia Lotich, MBA June 26, 2019December 8, 2023

The way organizations are managed not only determines the quality of their products and services – but, ultimately, their success. Businesses use a Total Quality Management approach to how they…

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how to improve communication at work
Small Business Management

5 Tips For How To Improve Workplace Communication

ByPatricia Lotich, MBA June 12, 2019December 8, 2023

I’ve long been of the belief that we as leaders don’t communicate enough. We sit in meetings and have a good grasp of what is going on. We intend to…

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how to negotiate a contract
Small Business Management

12 Steps to Contract Negotiations

ByPatricia Lotich, MBA June 5, 2019December 8, 2023

The ability to negotiate a vendor contract is a skill that every business owner will need at one time or another. Whether it is the decision to outsource a service…

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what are sustainable business practices
Small Business Management

8 Sustainable Business Practices – Are You Doing Your Part?

ByPatricia Lotich, MBA May 29, 2019December 8, 2023

There seems to be more and more education on the importance of corporate social responsibility in support of sustainable business practices. The increasingly popular green approach to business practices is…

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how to grow your business
Small Business Management | Strategic Planning

9 Inhibitors to Business Growth

ByPatricia Lotich, MBA March 13, 2019August 19, 2024

Why are some companies birthed and growing very quickly – seemingly overnight? While other organizations putter along at the same stagnant pace for years – or die a slow death….

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how to conduct an internal audit
Small Business Management

8 Steps To Performing An Internal Audit

ByPatricia Lotich, MBA March 6, 2019December 8, 2023

Internal audits help organizations achieve corporate objectives by keeping a pulse on the consistency of internal business practices. The goal of an internal audit is to ensure organizational policies and…

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how to create an innovative work place
Quality Management | Small Business Management | Strategic Planning

7 Tips To Foster And Manage Innovation In Your Office

ByPatricia Lotich, MBA February 20, 2019December 8, 2023

Innovation is the golden key to success for business. However, you need to know how to manage innovation to set yourself apart from the rest! Innovative people have been around…

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how to generate leads for small business
Small Business Management

Generate and Retain Leads: 5 Tips for Small Businesses

ByPatricia Lotich, MBA January 30, 2019December 9, 2023

Many small business owners have experienced that static feeling after your company has grown so much in such a short time frame. You feel like you’ve maxed out on your…

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