Skip to content
The Thriving Small Business
  • HomeExpand
    • About
    • Contact Us!
  • Helpful ArticlesExpand
    • Customer Service
    • Human Resources
    • Quality
    • Sm Bus Management
    • Strategic Planning
    • Vision/Mission
  • Learning Library
The Thriving Small Business

performance management

how to coach employees
Human Resources | Quality Management | Small Business Management

5 Examples of Coaching In The WorkPlace

ByPatricia Lotich, MBA August 26, 2021December 5, 2023

Great managers are also great coaches. Coaching in the workplace is a critical part of a strategic plan for business. Coaches can have a positive effect on the development of…

Read More 5 Examples of Coaching In The WorkPlaceContinue

how to develop a safety program
Quality Management | Small Business Management

How to Develop a Safety Program in 6 Easy Steps

ByPatricia Lotich, MBA January 12, 2021December 6, 2023

According to the OSHA website, 5,333 workers were killed on the job in 2019. This staggering number represents more than 100 deaths a week or 15 deaths per day. The Bureau…

Read More How to Develop a Safety Program in 6 Easy StepsContinue

Do You Ask Employees This Question?
Small Business Management

Do You Ask Employees This Question?

ByPatricia Lotich, MBA December 2, 2020December 6, 2023

Employees go to work with the intention of doing a good job, but managers are often the reason they don’t! We sometimes put employees in situations where they don’t have…

Read More Do You Ask Employees This Question?Continue

Employee Recognition – 8 Ways to Recognize Top Performers
Human Resources | Small Business Management

Employee Recognition – 8 Ways to Recognize Top Performers

ByPatricia Lotich, MBA October 21, 2020December 6, 2023

The Covid pandemic has challenged all of us in ways we couldn’t imagine. Employees have had to change how work is done, how teams interact, and how they communicate in…

Read More Employee Recognition – 8 Ways to Recognize Top PerformersContinue

10 Steps To Creating A Small Business Budget
Small Business Management

10 Steps To Creating A Small Business Budget

ByPatricia Lotich, MBA October 14, 2020December 6, 2023

If we have learned anything this year, it has been how to pivot our businesses. We have had to change how we clean, work, and manage our small business budget!…

Read More 10 Steps To Creating A Small Business BudgetContinue

how to create an employee recognition program
Human Resources | Quality Management | Small Business Management

7 Tips For Creating A Successful Employee Recognition Program

ByPatricia Lotich, MBA August 26, 2020December 6, 2023

The past several months have been an unbelievable whirlwind. If anyone had told us a year ago that we would be sheltering in place, walking around in masks, and terrified…

Read More 7 Tips For Creating A Successful Employee Recognition ProgramContinue

example employee self appraisal
Human Resources

Employee Self-Appraisal Example

ByPatricia Lotich, MBA May 27, 2020December 7, 2023

Most of us have experienced a performance appraisal. We realize that our supervisors try hard to be objective and fair in their assessment of our efforts. However, employees often see…

Read More Employee Self-Appraisal ExampleContinue

customer service system
Customer Service | Quality Management | Small Business Management

How To Create a Customer Service System

ByPatricia Lotich, MBA April 29, 2020December 7, 2023

Many service industries have been struck by the Covid-19 pandemic of 2020.  Those businesses that can continue to provide services have learned that the bar has been raised. Customers now…

Read More How To Create a Customer Service SystemContinue

How to Turn Customer Satisfaction into Customer Loyalty
Customer Service | Quality Management | Small Business Management | Strategic Planning

How to Turn Customer Satisfaction into Customer Loyalty

ByPatricia Lotich, MBA March 11, 2020December 7, 2023

A loyal customer base is important because it is those consumers who sustain and grow businesses. Organizations that understand the importance of happy customers, need to think strategically in order to build…

Read More How to Turn Customer Satisfaction into Customer LoyaltyContinue

Page navigation

Previous PagePrevious 1 2 3 4 Next PageNext
Thriving Small Business About Page
About
Learning Library
Learning Library
Contact Us
Contact Us

Join Our Weekly Newsletter

Join 4000+ subscribers! Get FREE articles to help you manage your organization better!
And get a copy of our FREE E-Book -
Implementing Strategy for Business Development and Growth.
No charge. No spam. Only love. Don't worry you can unsubscribe anytime!.

Subscribe for free
  • Contact
  • Privacy Policy
  • Terms
  • Affiliate Disclaimer

© 2009-2025 · The Thriving Small Business · All Rights Reserved

  • Home
    • About
    • Contact Us!
  • Helpful Articles
    • Customer Service
    • Human Resources
    • Quality
    • Sm Bus Management
    • Strategic Planning
    • Vision/Mission
  • Learning Library
Search