Quality Management

Post image for Small Business Health Tax Credit Update

The Patient Protection and Affordable Care Act that was signed into law earlier this year has been designed to help non-profits and small businesses offset healthcare costs for their employees. Small employers and non-profits who pay at least half of their employee’s health insurance premiums may qualify for a special tax credit.  The maximum tax [...]

Post image for Human Resource File Audits: Why They are Important

Human resource management has become a very complex specialty. There are many laws that govern how an organization manages its human capital. Having a well-defined process to audit the human resource function is imperative in safeguarding the organization from legal liability issues. Organizations are liable for improper human resource record keeping and file maintenance. A [...]

Post image for Internal Audit Process: Why Every Organization Should Audit Themselves

Internal audit is defined by Wikipedia as: “a profession and activity involved in helping organizations achieve their stated objectives. It does this by using a systematic methodology for analyzing business processes, procedures and activities with the goal of highlighting organizational problems and recommending solutions. The scope of internal auditing within an organization is broad and [...]

Post image for Yelp! Why Your Organization Should Take Note

If you run a small business and don’t know about Yelp yet, you should take note.  Yelp is a free website that allows consumers to rate and comment on local businesses.  It also allows businesses to share information and promote their business to potential customers.   The web is where it’s at and business owners should [...]

Post image for Using Online Social Networks for Hiring:  Risks Employers Should Be Aware Of

Social networking has exploded in the last few years, creating an internet full of personal information on anyone who participates in social networking. We’ve all heard the stories warning teenagers or homeowners about divulging too much private information because of people preying on naive victims. Social networking is a relatively new phenomenon and the “do’s [...]

Post image for Is Your Organization at Risk of a Quality Disaster?

In the October edition of Quality Progress (QP) magazine, there is an article by Stu Weisbrod called Warning! Warning! Five Signs that Quality is at Risk Within Your Organization. The article speaks to the many quality crises of recent months.  Toyota recalls and then the BP Gulf Oil Spill both make you wonder how companies [...]

Post image for Safety in the Workplace: How to Develop a Safety Program

According to the OSHA website, 4,340 workers died on the job in 2009. “With every one of these fatalities, the lives of a worker’s family members were shattered and forever changed. We can’t forget that fact.”  -Hilda Solis, Secretary of Labor Another 3,696,100 workers experienced worker related illness or injury in 2008 (the most recent [...]

Post image for Empowerment: A Leadership Competency

Empowerment is a buzz term that we hear a lot about in leadership. Empowerment is defined as “the giving or delegation of power or authority; authorization; the giving of an ability; enablement or permission.” Empowerment is based on the belief that employees have the ability and want to take on more responsibility.  Empowerment is a [...]