August 2010

I’m excited about some changes to The Thriving Small Business website.  We now have an official logo and custom “look” thanks to the help of crowdSPRING .   TTSB was officially launched in June of 2009.  In January of 2010, I made a personal commitment to spend more time developing the website.  As part of that [...]

Every manager and business owner needs to be aware of the laws that govern employment practices.  Understanding the laws and incorporating them into policies is the best way to avoid labor law issues. Following is a historical list of the most common labor laws: Norris-LaGuardia Act (1932) This Act established a legal right for employees [...]

Post image for Flemings Restaurant Review: 10 Customer Service Tips

My husband treated me to dinner at Flemings Restaurant for my birthday. We don’t eat out at expensive restaurants very often but on special occasions we splurge, make a night of it and enjoy letting others wait on us. Our meal at Flemings was an experience with a lot of attention to detail. From the [...]

Interviewing job candidates can be a daunting task.  Knowing the right questions to ask is critical to identifying the right fit for the organization.  Interviewing is a skill that is developed with practice but being prepared for the interview is an important first step. Matching the right questions with the job candidate can help facilitate a [...]

Preparing to interview a job candidate is an important first step in the hiring process.  Making sure you are prepared and familiar with the job and candidate can be crucial in selecting the right person. It is always difficult to carve out preparation time but doing so can have a significant impact on the final [...]

Human resource management is a science that has evolved over the years.  It’s kind of like physicians.  In the old days, there was one kind of doctor who took care of all kinds of ailments.  Today physicians specialize in all areas of medicine. The same is true for Human Resources Management.   It used to be [...]