Why is it that some companies are birthed and grow very quickly and successfully, seemingly overnight, while other organizations either putter along or slowly die? I believe there are certain fundamental things that inhibit the growth of organizations and often it is not an obvious thing. So what are some things that can inhibit the [...]
April 2010
The Toyota crisis is now several months old and there has been time for the dust to settle and for Toyota and the rest of the world to stop and assess and try to figure out what happened here? As of the last report I read, over 8 million Toyotas had been recalled. The question [...]
With the advent of the internet, laptops and trends toward work life balance, employees are more often working from home or offsite. This creates new problems with organizations keeping control of their confidential company data. New technologies make it quick and easy to transfer or copy data electronically. Recent surveys show that as many as [...]
There has been a lot of chatter on the news about the American Recovery and Reinvestment Act of 2009 (ARRA) and COBRA premium reductions. The Act was amended and now provides for premium reductions for health benefits covered by the Consolidated Omnibus Budget Reconciliation Act (COBRA). COBRA allows workers who lose their health benefits after [...]
Innovative people have been around since the beginning of time. Without creative and innovative ideas, we would not be where we are today in terms of product development, technology and service delivery. Successful organizations have figured out that in order to provide cutting edge products and services, innovation needs to be incorporated into the way the [...]
Small businesses are very complex and business owners wear many hats while trying to maintain and grow their business. There are many human resources management issues that need to be handled. Thinking through the right retirement plan for your organization can be a complicated and sometimes time consuming process. So why do small business owners choose to [...]
How to Turn Customer Satisfaction into Customer Loyalty
As organizations realize the importance of creating value for their customers, they need to strategically think how they can create loyalty in their customer base. Successful organizations have learned that there is a difference between attracting customers, keeping customers and developing loyal customers. Those loyal customers choose to not only be loyal to an organization, [...]