I had a manager call me today and tell me her part-time employee, who works approximately 15 hours a week, decided to stay home this week since her kids were on spring break. The manager was upset because the employee did not call or notify her that she was taking the week off. She asked me [...]
March 2010
Have you ever interacted with an organization that the service could not be any better in one area and could not be any worse in another? How can there be such a cultural disconnect in the service that is provided? Every interaction a customer has with an organization is an opportunity to win or lose [...]
Any organization that provides health care coverage for its employees has felt the sting of rising health care costs. Depending on the size of the organization and the census of employees, those annual increases can be very high. I’ve been in organizations that increases have been as low as 5% and as high as 20% [...]
Budgeting and allocating resources can be a very challenging task. There are any number of things that compete for budgeted dollars. This can sometimes be overwhelming and difficult to prioritize. Because of this, having a good prioritization model for business decision making can take some of the guesswork out of such decisions. Department managers often get requests [...]
According to a January 2009 Employee Job Satisfaction report by the Society for Human Resource Management (SHRM), employees who are satisfied with their jobs are more committed, productive and more likely to stay with an organization. When employees are dissatisfied, there is higher turnover and a higher instance of absenteeism. Life has become more challenging [...]
The Lilly Ledbetter Fair Pay Act of 2009 was signed into law by President Barack Obama in January, 2009. The Act of Congress amends the Civil Rights Act of 1964 that stated a statute of limitations for the filing of equal pay lawsuits that involve pay discrimination . Lilly Ledbetter worked as a supervisor at [...]
As companies rebound from the great recession, they are cautiously going into 2010 with the hope of a slow recovery on the horizon. Budgeting has been difficult at best for many organizations and specifically budgeting staff increases has been even trickier. There has always been a challenging balance between being competitive in the market and [...]
Having a formal and structured budgeting process is the foundation for good business management, growth and development. Very similar to our personal finances, discipline and planning should be the cornerstone of a business budgeting process. So where do we begin? As with most things in managing an organization, budgeting needs to be driven by the vision [...]
