January 2010

7 Keys to Planning Effective Meetings

Meetings come in all shapes and sizes but one thing is for sure, they are either a great experience for all attendees and perceived as time well spent or they can be a mental drain and a complete waste of time.  Much of this is due to training and the “owner” of the meeting knowing [...]

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What Are SMART Goals?

The key to accomplishing any goals, whether personal or professional is to write them down and keep a focus on them.   This is important for a couple of reasons.  First there is something psychological about putting pen to paper.  It validates your commitment to seeing the end result.   Secondly, it is a reminder of what [...]

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Writing and Giving Performance Appraisals

Why Do Performance Appraisals? I don’t think it would surprise anyone to know that there is a negative perception with performance appraisals.  There seems to be a general consensus that performance appraisals are a painful process at best and one of least favored times of the year.   If you’re interested in debating the subject see [...]

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Organizational Culture and Communication

Every organization has a “culture”.  Culture is defined by the way people interact, how information is shared and how decisions are made. Culture is something that is created by the leadership of the organization and can become very ingrained into the core fabric of the way business is done on a day-to-day basis. Positive cultures [...]

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12 Steps to Implementing a Quality Management System

Successful organizations have figured out that customer satisfaction has a direct impact on the bottom line. Creating an environment which supports a quality culture requires a structured, systematic process.  Following are steps to create that process and system to bring the process full circle. Let’s begin by defining the word “quality” as defined by the [...]

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6 Keys to a High Performance Team

Team success is critical for organizations that use groups of diverse people to accomplish goals.  There are many dynamics when working with groups of people.  Pretty much when you get more than one person in a room, you have the potential for conflict, which is why understanding team dynamics and having a structured process to [...]

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The team leader is a very important role in any team environment.  An effective team leader can influence a team’s ability to accomplish goals while an ineffective team leader can leave a team feeling defeated and discouraged.  For this reason, a team leader’s skills and responsibilities are important as they lead a team to accomplishing [...]

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What is Teambuilding?

Teambuilding is a structured process of taking a group of people (employees, students, volunteers, committee members, etc.) and teaching them to appreciate the differences each brings to the table and learning to work as a united group. When work groups learn to appreciate differences, they become a cohesive team and are able to meet goal [...]

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